Capitol Family Office seeking an Operations Superstar (Portland, OR)

Are you looking for more opportunity to grow and shine in the right Operations role? We are looking for an Operations superstar to join our highly talented team of wealth management professionals serving high net worth individuals. The ideal candidate has demonstrated success
in an Registered Investment Advisor Operations role and is excited to be responsible for assisting in all aspects of the firm’s daily operations. In addition to a great team environment, we also have first-class benefits for our team members.

 Competitive Salary + Incentive Compensation
 6 Weeks Paid Vacation
 Group Health Insurance
 Retirement Plan + Company Match
 Great Team Environment + “Huggable” Clients
 Remote Work
 Flexible Schedule
 Professional Development + Tuition Reimbursement
 Referral Program

Essential Responsibilities
 Provides administrative support for clients: answers calls, manages contacts, manages schedules, expenses, books travel, types correspondence, produces reports, and creates presentation materials
 Ensures phones and visitors are answered promptly and professionally
 Act as point of communication within the office for service team to communicate, promote and support initiatives and goals
 Supports the Wealth Management Team by reviewing and completing client tasks
 Assist clients with new account applications, account maintenance, and other account related requests with the Custodians
 Assist and oversee servicing of accounts and provide wealth managers with client updates
 Prepare and submit signed paperwork to Custodians for processing
 Ensure new hires receive the appropriate training so that they can become highly productive as quickly as possible
 Manage the internal hiring process for all new employees ensuring defined process is followed and appropriate paperwork completed
 Hold and facilitate weekly staff meetings with team
 Serve as the liaison with custodians and third-party vendors
 Support the Integrator ensuring team is ready and prepped for client meetings
 Ensure CRM is properly used and maintained by all in office
 Engage and prepare client onboarding requirements with Emoney and Orion
 Maintain compliance standards and protocols for client service-related items
 Ensure team is following compliance standards and protocols
 Create and maintain the submission and review process for all marketing materials
 Support the CCO by creating and maintaining the compliance annual review process
 Actively manage and oversee the fee audit process by ensuring the performance on the security, portfolio and household level is calculated correctly and timely
 Engage in technology oversight and act as liaison with tech vendors as needed
 Focus on streamlining operational processes
 Maintain copies of the Business Continuity Plan and understand the execution of it

 Bachelor’s Degree
 Series 65 or equivalent
 Ideally 6+ years of experience in financial services
 Progression of client service experience demonstrated
 Strong leadership experience demonstrated
 Experience with investments and financial planning a plus
 Experience working with various custodial platforms including LPL Financial, TD Ameritrade, Fidelity, and Charles Schwab
 Excellent communication skills (verbal, written and listening)
 Proficient in Microsoft Office Suite required
 Proficiency in Redtail CRM, Emoney and Orion a plus
 Knowledge of Broker Dealer and Investment Advisory Regulations
 Demonstrates personal integrity, honesty and can deal with confidential information
 Ability to handle stress in an ever-changing investment market
 Excellent time management and strong organizational skills
 Ability to prioritize multiple tasks and anticipate potential problems

Interested Candidates
Please apply at our job posting on the Capitol Family Office LinkedIn page

About Capitol Family Office
Capitol Family Office (CFO) is an independent, Fee Only, Registered Investment Advisor located in Portland Oregon. CFO partners with high-net-worth individuals and families and provides them with investment advice, advanced financial planning, and Family Office services. We are a fast-growing firm dedicated to providing our clients with an exceptional client experience.