Mission Wealth (Santa Barbara, CA) seeking Client Service Representative

We’re hiring a dynamic Client Services Representative to join our high-performing Operations department. If your middle name is Efficient and you’re ready to elevate your career with a leading wealth management company, let’s go! As our Client Services Representative, your problem-solving nature and impeccable attention to detail are key in providing support to the Operations department as well as assisting the onboarding of new clients. With a knack for optimization, you will continually look for and recommend ways to improve systems and streamline functions. You promote open communication channels and an amicable team environment that benefits fellow employees, clients, vendors, and consultants. Your commitment to making a positive impact in other people’s lives parallels your drive for personal and professional growth.

Mission Wealth has offered 360-degree wealth management services to affluent families since 2000. Our dynamic planning process ensures that every piece of the puzzle is put into place as our clients’ lives unfold and their needs evolve. This gives them the complete picture and confidence in their future.

Day-to-Day as Client Services Representative:
 Provide professional and targeted support to the Operations department in downtown Santa Barbara
 Prepare New Account paperwork, establishing various registration accounts utilizing our preferred custodial referral platforms (Fidelity, Schwab & TD), and prepare Alternative Investments paperwork
 Facilitate account transactions, maintain account registrations, submit and track account transfers, and assist in obtaining cost basis
 Scan and upload registration documents to CRM
 Assist clients with accessing our client portal and upload documents for clients to access
 Perform administrative office duties including processing all incoming and outgoing mail
 Provide client account information to other departments as required and assist with projects as needed
 Speak your mind, have your voice heard, innovate and streamline existing processes, and enjoy coming to work each day

What You Bring as Client Services Representative:
 2+ years’ proven experience in a client service role, ideally within the financial industry
 Experience with Fidelity/Schwab/TD custodial referral platforms
 Excellent attention to detail, multi-tasking, and time management skills
 Strong knowledge of modern office methods and procedures
 Proficient with the full MS Office Suite
 Working knowledge of Salesforce
 Exceptional ability to read, analyze, interpret, and present information
 Adept with mathematical concepts, writing reports, and business correspondence

Job Type: Full-time

Experience: Wealth Management Client Services: 1 year (Required), Salesforce: 1 year (Preferred)

This role offers a competitive salary, medical/dental/vision benefits, 401(k), and wellness packages.

Please submit your cover letter and resume outlining your detailed experience of proven success as a Client Services Representative.

Contact: Mission Wealth Chief Operating Officer Diane Williamson – dwilliamson@missionwealth.com