Wealthspire Advisors (Potomac, MD, & Madison, WI) seeking Client Operations Associates

Position Summary
The Client Operations Associate (COA) provides a high level of service to multiple client service teams, including researching requirements for investment implementation, preparing necessary paperwork for account opening and maintenance, processing money movement requests, and providing ad hoc support for Client Operations-related projects and issues. The COA actively participates in the continuous improvement of the firm’s standardized processes, collaborates with groups throughout the firm, and ensures timely and accurate execution of requests.

Essential Functions
Performs the following functions at a high standard:
 Prepare required paperwork and facilitate client account opening at custodians and with money managers.
 Process wire transfers, cash management transactions and trades, and monitor the transfers of assets with limited assistance.
 Relay key information to client-facing service team members in a clear and concise manner.
 Serve as an internal resource for all investment implementation, account servicing, and custodian-related inquiries and matters.
 Abide by the firm’s standardized processes, with a focus on increasing efficiencies and accuracy, and leveraging technology to streamline or automate manual processes.
 Proactively document, develop, or improve standard templates, policies, procedures and materials.
 Maintain required logs and supporting documentation for compliance-related purposes.
 Master systems, such as CRM, custodian websites, trade order management systems, and other relevant technological resources.
 Provide input on and encourage adoption of new technology solutions as they become available.
 Escalate issues and requests to appropriate personnel when necessary.
 Perform other duties as and when needed.

Education/Training/Experience
 Bachelor’s Degree required
 2-3 years related experience and/or training with a registered investment advisor, family office, financial services firm, banking or investment firm, financial planning firm or related business;
 Equivalent combination of education and experience
 Series 65 license or equivalent (or, must obtain within 6 months of start date)
 High proficiency with Microsoft Office Suite and Adobe
 Strong verbal and written communication skills, including the ability to effectively communicate complex Client Operations -related issues and requirements.
 Able to work independently with minimal supervision, prioritize projects and requests, and sustain a high level of attention to detail.

 

Interested?   Send a resume, with “HIFON Jobs Board” in the subject line, to Inessa.mischenko@wealthspire.com.