Industry Involvement
This year our panelists talked about incorporating AI sooner than later to increase their firm’s efficiency at scale. Both of these firms are working on just that: pairing their CRM with brand new AI technology.
Panelists
Vib Arya, COO, Shufro Rose
Trevor Chuna, CTO, Sequoia Financial Group
Moderated By
Shaun Kapusinski, Founder, HIFON
Our panelists shared what each of their firm’s are focused on as a business and how that translates into technology objectives. We learned from these seasoned professionals who are taking their client and employee experiences to the next level.
Panelists
Trevor Chuna, CTO, Sequoia Financial Group
Edgar Collado, COO & CFO, Tobias Financial Advisors
Darcy Toumberlin, Vice President, Senior Relationship Manager, Fidelity Investments
Moderated By
Shaun Kapusinski, Founder, HIFON
How to Ensure Successful Introduction of New Technology – The Training Perspective
Run by RIE Solutions’ Dominika Sieradzka, the Master Practitioners Club is for ambitious Practice Managers or Operations Directors of small to medium-sized Financial Planning firms based in the UK. In this session, Shaun Kapusinski walked the group through the goals of technology within a firm, the importance of strong adoption, and a plan for training that ultimately leads to platform loyalty.
“Episode 11 – Community and Collaboration with Shaun Kapusinski“
https://www.travisparry.com/post/ep-11-community-and-collaboration-with-shaun-kapusinski
Opportunities in Strategy & Operations
HIFON member Edgar Collado & HIFON founder Shaun Kapusinski presented at the August 2021 FPA NexGen Gathering on the importance and growth of operational roles within advisory firms. They talked about the changing landscape where larger firms require more strategic and operational leadership, as well as the importance of understand the current technology landscape, and realizing the importance of well-defined operational career paths.
As the RIA industry continues to evolve and competition for clients (and advisors) increases, RIAs are realizing the importance of a dedicated Operations team that ensures that the trains are running on time and allows advisors to focus their attention solely on client service and business development. The RIA industry has always done a good job detailing the career path for those aspiring to become financial advisors…
Finish this article at https://pfiadvisors.com/how-do-i-find-good-operations-team-members-for-my-ria/
It’s a great moment when you’re listening to one of your favorite podcasts and BOOM! you realize the two guest speakers are HIFON members. It’s even better when they both share their experiences with HIFON and how important it is to be connected with a community of like-minded professional. Great job and thanks to Kara Armstrong and Nick Maggiulli for their support! (And of course to Matt Sonnen for being the rock-star creator of this content.)
Have a listen here.
How does technology fit into your company’s overall strategy?
Stacey McKinnon, COO at Morton Capital and long-time HIFON member, recently caught up with Shaun Kapusinski, Director of Tech and Ops at Sequoia Financial Group and Founder of HIFON, to discuss the importance of incorporating a tech strategy into any company’s long-term vision, no matter the size.
Shaun also shared about the founding of HIFON (a network for operations professionals at independent RIAs), tips for enhancing the employee experience, and much more.
Watch the complete interview here.
Read Stacey’s full white paper on the “Untold Truths of Acting in Your Clients’ Best Interest”
“Implementing Your 2021 Strategy with Operations at the Wheel”
Participants in the panel discussion included:
Shaun Kapusinski, Director Technology and Operations, Sequoia Financial Group
Kaylyn Melia Acevedo, Chief Operating Officer, Socius Family Office
Edgar Collado, CEPA®, Chief Financial Officer & Chief Operating Officer, Tobias Financial Advisors
Ann Reilley Gugle, CFP®, CPA, PFS, Principal & CEO of Alpha Financial Partners
Marie Swift, Founder and CEO, Impact Communications, Inc. – Marketing & PR
Brought to you by National Association of Personal Financial Advisors and Allianz Life Insurance of North America
This all-star panel shared their practical tools and insights as they begin the year addressing their firm’s key objectives. A strong direction within your operations is the key to make your office run better, your people produce more, and your processes run smoother. We were able to share insights and areas of focus you should be thinking about in this new year.
“Episode 35 – Find Your Tribe in the Advisory Industry — With Shaun Kapusinski“
Episode 35 – Find Your Tribe in the Advisory Industry — With Shaun Kapusinski
Session 1 – Cystal Creekmore (SYM Financial) presents “Crossroads of Compliance and Operations”
Session 2 – Taryn McCauley (First Pacific) presents “Talent Management in Today’s COVID World“
Session 3 – Vib Arya (Shufro Rose) presents “Guiding Principles for Creating Workflows“
Session 4 – Kristie Clayton (BCR Wealth Strategies) presents “Running Your Business using the Practical Methods of the Entrepreneurial Operating System” including a panel with Kara Armstrong (CapSouth Wealth Management); Melissa Bushman (AltruVista); and Nicole Parsons (Hawkins Wealth Management).
It can be hard to know where to start when changing your firm’s technology. Whether you’re going through an M&A event or simply evaluating the potential of upgrading your current technology systems, it’s important to begin the process by asking the right questions…
Finish this article at https://www.napfaadvisor-digital.com/napfm/0720_july_2020/MobilePagedArticle.action?articleId=1602807#articleId1602807
M&A: Addressing the Challenges of Integrating Technology, Shaun Kapusinski & Greg Friedman
M&A Panel: Successfully Navigating the Complexities of Merging Firms: Shaun Kapusinski (moderator), Greg Friedman, Tom Orecchio, & Sarah Wotherspoon
HIFON founder Shaun Kapusinski becomes the youngest ever recipient of the prestigious 2019 Iconoclast Award at Bob Veres’ Insider’s Forum Conference for his ceaseless advocacy for Operations Professionals in the RIA space.
Congratulations, Shaun!
“The Challenges Of Tech Integration During The M&A Process With Greg Friedman & Shaun Kapusinski”
“Greg Friedman: CEO of Private Ocean & Shaun Kapusinski: Director of Operations of Sequoia Financial”
“Trevor Chuna & Shaun Kapusinski of Sequoia Financial Group”
#FASuccess Ep 047: Pursuing An Operations Career Path In An Advisory Firm With HIFON Study Group Support With Shaun Kapusinski”
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